Self-checkout machines are becoming more common in many stores across South Africa, changing the way people shop.
While some customers enjoy the faster service, others are worried that the technology could lead to fewer jobs for cashiers.
Many supermarkets and fast-food outlets have started introducing self-checkout systems where customers scan and pay for their items without the help of a cashier.
The machines are meant to reduce long queues and make shopping quicker, especially during busy hours.Some shoppers say the technology is convenient and easy to use.
They believe it helps them save time because they can quickly scan their items and leave the store without waiting in line.However, not everyone supports the change.
Some customers feel the machines are difficult to use, especially for older people who are not familiar with technology. Others say they still prefer being helped by a cashier.
Labour groups and some members of the public have also raised concerns that self-checkout machines could reduce job opportunities.
They argue that if more machines are introduced, fewer workers may be needed at tills.Retailers say the machines are meant to improve efficiency and do not necessarily replace workers.
In many stores, staff members are still present to assist customers who have problems using the machines.
As technology continues to grow in the retail industry, the debate around self-checkout machines is likely to continue.
While some people welcome the convenience, others remain worried about the possible impact on jobs
